Grandstream UCM RemoteConnect

UCM RemoteConnect provides powerful audio and video collaboration tools to remote users through Grandstream’s Wave mobile and desktop app, GUV series of USB personal collaboration devices and SIP endpoints integrated with the UCM6300 series. This cloud service provides 99.9% reliability by running on Amazon Web Services (AWS) while offering zero-touch configuration and IT-friendly management.

UCM RemoteConnect is fully integrated with the Grandstream Device Management System (GDMS) and is purchased and managed at gdms.cloud. It offers a variety of plans, including free plans, that support up to unlimited users and provide cloud storage, diagnosis tools, reports and alerts. By providing a full eco-system of remote collaboration tools, services and management for the UCM6300 series, UCM RemoteConnect is the ideal platform for any organisation looking to securely support remote workers.

UCM RemoteConnect Key Highlights

• Remote collaboration that is secure & reliable; Cloudbased NAT firewall traversal service runs on AWS with 99% reliability
• Productive meetings, calls and conferences with the included Wave app for desktop, web and mobile
• Offers secure connections with remote SIP endpoints registered to a UCM6300 series device
• Provides built-in tools for IT-friendly secure management of remote devices
• Integrated with GDMS for centralised management of remote devices; also at ucmremoteconnect.com
• Built-in advanced system and device monitoring & diagnosis tools to actively ensure secure connections
• Provides advanced system and device reports and real-time email alerts
• Multiple plans available; offers cloud storage, reports, alerts & more
• Optional Add-On plans include: Admin Only Plan, Extra 50GB Cloud Storage, Cloud IM Service (available to purchase separately. Please contact us for more details)

Plus Plan Key Features

• Max 50 Registered Remote Users/ Devices
• Max 8 Concurrent Remote Sessions of Voice/Video Calls/ Meetings
• Unlimited Calls/ Meetings
• 1 GB Cloud Storage
• Comprehensive Remote Admin

Pro Plan Key Features

• Max 100 Registered Remote Users/ Devices
• Max 16 Concurrent Remote Sessions of Voice/Video Calls/ Meetings
• Unlimited Calls/ Meetings
• 2 GB Cloud Storage
• Comprehensive Remote Admin

Business Plan Key Features

• Max 200 Registered Remote Users/ Devices
• Max 32 Concurrent Remote Sessions of Voice/Video Calls/ Meetings
• Unlimited Calls/ Meetings
• 5 GB Cloud Storage
• Advanced Remote Admin
• Call Quality Stats, Analysis & Reports
• Custom Logo and TOP-Level domain(FQDN) for your company

Enterprise Plan Key Features

• Max 400 Registered Remote Users/ Devices
• Max 64 Concurrent Remote Sessions of Voice/Video Calls/ Meetings
• Unlimited Calls/ Meetings
• 10 GB Cloud Storage
• Advanced Remote Admin
• Call Quality Stats, Analysis & Reports
• Custom Logo and TOP-Level domain(FQDN) for your company
• Cloud IM Service